Seidor receives recognition from SAP as a leading partner with the Pinnacle Award

Seidor receives recognition from SAP as a leading partner with the Pinnacle Award


The consultancy firm received the award in the SAP Business One category for its contribution towards promoting technology in small and medium-sized enterprises

Alongside this, United VARs, an alliance of SAP partners of which Seidor is a founder member, received a special recognition as the “Partner of the Year”

Seidor, a multinational consultancy firm specialising in technological services and solutions, was recognized once more this year as one of the leading SAP partners worldwide.

Seidor was awarded the SAP® Pinnacle Award 2017 in the SAP Business One category, an award that recognises the exceptional contribution made by Seidor in promoting the technological development of small and medium-sized enterprises all over the world.

United VARs, the largest world alliance of SAP partners, also received the Pinnacle Award special recognition in Partner of the Year category. With an international network of over 40 companies offering SAP solutions, United VARs provides support in over 80 countries worldwide. Seidor is a founder member and the only Spanish-owned company to form part of the alliance.

With over 20 years of experience in SAP, Seidor currently has thousands of customers that trust on Seidor capabilities to provide IT services. Last year, Seidor won the Pinnacle Award for the best value-added reseller worldwide, a milestone had not previously been reached by any Spanish company.

About the SAP Pinnacle Awards

IMG_1993.JPGEvery year, SAP presents its awards to partners who have best contributed to developing and expanding their partnership. Finalists and winners are chosen based on sales and business performance in terms of innovation, technology, services, customer feedback and a panel of experts, among others.

The winners of the SAP® Pinnacle Awards 2017 have been formally announced within the framework of the SAP Global Partner Summit, an event that forms part of SAPPHIRE NOW, the international conference of SAP customers and partners held in Orlando (Florida) from 15th to 18th May.

About Seidor

Seidor is a multinational IT Integrator offering integral services and solutions in the area of software consulting and IT services, with a wide portfolio of services and solutions covering consulting, infrastructure, implementation, development, and maintenance of applications and outsourcing services. With a turnover of 310 million euros in 2016, a staff of more than 3,700 highly-qualified professionals and direct presence in 5 continents: Europe, Latin America, the USA, the Middle East and Africa, Seidor is one of the main service partner of SAP, IBM, Microsoft and Adobe. In its business diversification strategy, the consultancy created Seidor digital in 2016, a division focusing on offering services to speed up digital transformation in companies, with special focus on SMEs. It has also strengthened its support for innovation with the creation of a new technological innovation and research centre, the headquarters of Seidor labs.

About Bluekey Seidor

Bluekey Seidor is rated as the number one, fastest growing SAP Business One Partner in Africa, specialising in the implementation, consulting, support, and extension of SAP Business One enterprise resource planning for growing businesses in Africa. It also forms part of the global network of its parent company Seidor, one of the world’s largest and most successful IT solution providers and SAP Business One partners.

SAP solutions ‘best-fit’ for big and small – breaking industry myths

SAP solutions ‘best-fit’ for big and small – breaking industry myths

For more than 40 years, SAP has focused on developing enterprise software that makes companies of all sizes run more efficiently, more productively and more profitably. That is why SAP is inextricably linked to the world’s best-run businesses.

To grow and meet its aggressive long-term sales targets, SAP needed to reach out beyond the established and recognised customer base of large corporations to further penetrate the more robust and varied pool of mid-sized businesses. Examples of this include Crown Berger, Desmond Tutu HIV Foundation, KLL Distributors, Ocean Star, AEL and Cycle Lab, which are successfully running SAP software solutions for smaller businesses – SAP Business One.

SAP holds a strong track record with mid-sized companies demanding deep vertical, micro-vertical insight and a scalable foundation. These companies share a common need for lowering total costs of ownership, predictable projects, fast deployment time and a long-term protection of their investments. Research revealed that while a fair amount of mid-sized businesses recognise SAP as the market leader in enterprise application software, the common belief is that the solutions would be far too complex and expensive for them. To gain confidence of the lower segment, SAP had to change its perception and break some of these myths in order to assure the industry that SAP solutions are for the big and the small.


Myth 1: You have to be ‘big’ to work with SAP

SAP comprises 195 000 customers in 120 countries, of which 79% are small to medium-sized enterprises (SMEs), which equates to more than 86 000 businesses. SAP has been working with SMEs for nearly 40 years, helping SME customers achieve faster time to value, allow more effective use of resources and reduce costs.

SAP is known to have flexible automated processes, which allow companies to gain valuable insight into their businesses. This allows businesses to eradicate assumptions from the equation, and make better business decisions based on quantifiable facts and insight, thus finding it easier to identify business opportunities and market growth.


Myth 2: SAP is too ‘expensive’ for us

It is a well-known fact that SAP helps reduce businesses’ costs. However, some of them have been under the impression that the software is only available to enterprise organisations with big budgets. This is not the case. SAP is an affordable option for SMEs. In fact, SAP has more than 86 000 SME customers as a proof point. These businesses are not only reducing costs with SAP, they’re also boosting profitability. In most cases, that translates into a quick return on investment.


Myth 3: SAP is too ‘complicated’ for us

Implementing new IT systems can be a daunting prospect for businesses. SMEs are often under the false impression that SAP software is too complex for a business of their size, however, they agree it could help them grow their businesses. The complexity of SAP is yet another myth that disappears when you start looking at some of these facts.

In the last few years, the number of SMEs implementing SAP software has tripled. This is partly due to the fact that it’s easy to use, fast to implement and SAP puts its industry expertise to work with you through its 10 000 SAP-certified SME partners worldwide.


Myth 4: SAP is not ‘agile’ enough

‘A bigger business is a better business’ is a common assumption. However, SMEs have many advantages over their larger counterparts. Their size is often their strength, and this helps them to react swiftly to changing market conditions. SAP solutions are “best fit” and dedicated to meeting the individual demands of small and mid-sized companies in their respective industries.

SAP is known to help companies streamline their internal reporting processes, and can help companies achieve quick monthly internal reports, reducing reliance on manual data, thereby improving reporting accuracy, reducing errors and promoting decisions based on solid information rather than just gut feeling.


About Bluekey

Bluekey specialises in making SME’s best-run businesses through the sales, implementation, and support of SAP Business One throughout Africa. Bluekey is headquartered in Johannesburg and has branches in Cape Town, Durban, Nairobi and Dar es Salaam. Bluekey is Africa’s largest SAP Business One partner, a SAP-certified Gold Partner and SAP Africa Partner of the year for SAP Business One since 2005, and SAP EMEA Pinnacle Award winner.

For more information about Bluekey Software Solutions contact:

Craig Johnston | 021 685 7000 |

Why you do DON’T have to be a corporate to run SAP

Why you do DON’T have to be a corporate to run SAP

Many think you need to be big to run SAP, but that just isn’t true

Myths and misnomers litter the business world. All small businesses are agile, all enterprises are big corporate entities, sales figures are the most important, customers will always buy the best product. As we all know, these don’t stand up to scrutiny. Some large businesses are agile, some small businesses aren’t, cash flow is more important than sales and the best product isn’t always the most popular – just ask fans of Betamax. Businesspeople can’t afford to make assumptions. That’s why we do our research and base decisions on facts.

The majority of businesses we work with are small to medium-sized enterprises (SMEs). We help them automate processes and gain valuable insight into their businesses with SAP software. By doing this, these businesses take assumptions out of the equation – it means that instead of relying on anecdotal evidence, they work with the facts. The result is they find it easier to spot opportunities and identify areas to improve.

“With numerous programmes and projects running, some spanning years, we needed a versatile and robust business management system that could essentially bring everything together and provide a central, enterprise-wide platform for managing finances, monitoring the progress of projects, reporting and delivering access to information.” Jill Thorne, General Manager, Desmond Tutu HIV Foundation.

However, before these businesses start dealing with the facts, they often need to challenge another set of preconceptions. One we come across frequently is that SAP only works with enterprise organizations. But this isn’t the case. More than 77% of SAP’s customers are SMEs. That’s about 88,000 businesses. What’s more, SAP has been working with SMEs for nearly 40 years. As a result, the company understands the unique challenges they face and the tools they need to grow.

About SAP Business One

SAP Business One is an affordable and easy-to-use business management software solution designed specifically for small and midsize businesses (SME’s). It enables you to manage your critical business functions in a single integrated business management system. With SAP Business One, you can instantly access complete and up-to-the-minute business information, so you can respond to customers faster and grow your business more profitably.

“Whereas I previously had to spend hours compiling spreadsheets to reflect sales budgets versus actuals, per sales area—fifteen spreadsheets per month plus a consolidated sheet—all I know have to do is literally click a butting and the reports are on hand.” Tienie Jordaan, Financial Director, Coopers Environmental Science.

About Bluekey – No.1 SAP Business One Partner in Africa

Bluekey Software Solutions utilise the latest technology to unify accounting, finance, logistics, production, CRM and other key business processes. The value proposition is that successful implementation of SAP Business One gives owners of SME’s better control and visibility, and drives efficiency, profitability and growth. Bluekey is the largest and most successful SAP Business One partner in Africa with more than 200 successfully implemented sites and being awarded the SAP Business One Partner of the Year award in 2005, 06, 07, 08, 10 & 11. With offices in Cape Town, Johannesburg, Durban, Nairobi and Dar es Salaam, and accumulated director’s experience of 70 years, we are uniquely qualified to implement, support, develop and maintain your SAP Business One solution.

“A deciding factor was that we really liked the Bluekey team. They were friendly, professional and informative, which made interaction between our companies easy. We also enjoy that fact that Bluekey, and SAP Business One, was able to do anything we required to satisfy our business needs.” Thomas Sage, Financial Director, Interlogix.

SAP HANA Integration for SMEs

SAP HANA Integration for SMEs

The promised integration has arrived. Here is a first look at analytics powered by SAP HANA for SAP Business One.

Last year, SAP revealed plans to integrate SAP HANA into SAP Business One, its solution for small and medium enterprises (SMEs). It was to be the first SAP solution to run completely on the HANA platform. SAP announced yesterday that the promised integration has arrived. Analytics powered by SAP HANA for SAP Business One is entering ramp-up at the end of February, and general availability is planned for the end of 2012.

SAP HANA for SAP Business One

Thanks to the new integration with SAP HANA, SAP Business One now includes predefined reports that allow users to conduct data-intensive analyses, such as inventory analysis, as well as predefined dashboards to display business insights. These dashboards were previously included with SAP Crystal Reports software, but on HANA they can now be delivered up to 25 times faster.

Furthermore, analytics powered by HANA provides customers with three new dashboards for sales opportunity, stock analysis, and CEO key performance indicators.

One of the most exciting new features is the ability to search for information across the entire SAP Business One application. Users don’t need to know where the data is stored; they can simply enter a search term and get results in seconds, Google-style.

SAP HANA for SAP Business One will be available to both new and existing SAP Business One customers exclusively from certified SAP channel partners worldwide. Subsidiaries of large enterprises that are running SAP Business One, however, need not apply. SAP HANA integration is limited to stand-alone SAP Business One customers. These companies must be running the latest release of SAP Business One (version 8.82) to take advantage of the integrated analytics. If customers are running an older version, they’ll have to license the 8.82 version separately.

Companies interested in purchasing SAP HANA for SAP Business One should note that they must license the same number of users for the analytics function as they have for SAP Business One.

SAP delivers business improvements with new version of SAP Business One application

SAP delivers business improvements with new version of SAP Business One application

SAP AG (NYSE: SAP) today announced an update in its portfolio of on-premise and hosted business management solutions for small businesses with the 8.82 version of the SAP Business One solution.

With this new release, SAP continues to demonstrate its commitment to addressing specific product needs requested by small businesses. The latest version offers new capabilities for campaign management and material requirements planning, as well as business partner, infrastructure and inventory enhancements. With SAP Business One 8.82, the SAP Business One Starter Package availability is expanded to include all application localisations.

Significant enhancements that SAP Business One 8.82 delivers include:

  • Extension of customer relationship management (CRM) functionality. Powerful CRM functionality enables businesses to create, maintain and analyse multi-channel marketing campaign information. Businesses can manage the entire life cycle of a campaign by creating and maintaining target groups, using the campaign generation wizard, managing the campaign data, generating leads and sales opportunities directly from a campaign, and analysing results based on the campaign list report.
  • Greater control and visibility over serial managed items. Users can allocate serial numbers to items for sales orders, accounts receivable reserve invoices and inventory transfer requests – allowing for better control, greater visibility and increased flexibility with inventory allocations.
  • Pick and pack process simplification. Serial and batch numbers can be allocated to items throughout the pick and pack process. Businesses achieve better management and support for back-order functionality. Deliveries are automatically created and invoices can be manually developed. Customers benefit from cost savings due to efficient consolidation of deliveries and streamlined selecting operations.
  • Powerful and flexible material requirements planning (MRP) processes. The enhanced MRP module has a more powerful and flexible MRP wizard, informative recommendation reports, new options for calendar week display and improved forecasting capabilities. The new inventory transfer request document recommends transfer between warehouses before initiating purchase or production orders. Businesses have greater control over MRP parameters and can better plan inventory levels with sophisticated calculation capabilities.
  • Effective long-term business planning. Businesses can now record blanket agreements to reflect long-term sales or purchasing agreements that have been negotiated with business partners. Sales and purchasing documents can be linked to blanket agreements and used as a basis for expected revenue forecasts, quantity reservation and capacity planning. Furthermore, blanket agreements are involved in cash-flow calculations, MRP runs and the procurement process.
  • Simplified configuration. The new express configuration wizard guides users through the essential settings in the various application areas and allows them to compare configuration settings that have been previously saved in order to detect changes to the configuration that may cause errors.

“As per our commitment to the market and roadmap identified and communicated in May 2010, the release of 8.82, now available as well in Africa, clearly demonstrates SAP’s ability to develop, deliver and continue innovating building best practice tools and functionalities within its entire family of business applications. With this new release, SAP Business One has achieved a new level of capability for SMEs,” said Pankaj Pema, Head of SAP Business One Africa, “allowing such organisations to capitalise on solutions today such as mobility, advanced analytics and cloud services, to some extent, the de facto standard for the needs of small and mid-sized companies.”

5 Facts About Mobile Commerce

5 Facts About Mobile Commerce

The Mobile Commerce Guide from Sybase is full of practicable tips and valuable insights into mobile commerce – the process of conducting transactions, marketing, and communication via a mobile device. Here, we highlight five must-know facts.

5.      It’s a global trend.

Mobile commerce consists of two categories: mobile financial services and mobile CRM. Due to limited payment methods and limited access to the internet, emerging economies tend to use mostly mobile payment and money transfer services. Developed economies, on the other hand, tend to embrace mobile banking services as an entry point into mobile financial services.

Here are two examples that illustrate global adoption of mobile commerce. Since it launched in Kenya in 2007, M-PESA, a mobile payment service offered by Safaricom, a Vodafone affiliate, has 13 million registered users and handles mobile transactions valued at $400 million each month.

ABI Research estimates that North American sales of physical goods purchased via a mobile device exceeded $1 billion in 2010. That is a 33 percent increase over its 2009 forecast of $750 million.

A report by Juniper Research predicts that mobile payments will reach $600 billion globally before 2013. Some regions, though, are more mobile than others. In a 2010 survey, the Asia-Pacific region consistently ranked ahead of EMEA and the Americas in reported use of mobile communities, mobile banking, vouchers and coupons sent to a phone, and other mobile commerce services.

4.      It’s catching on across industries.

Mobile commerce services make it possible for people to perform everyday financial transactions, like paying for parking, from their mobile phone. People who previously had no access to financial services are able to save money, send money between family members, and pay merchants for goods and services with their mobile phone.

Industries outside of the financial sector have also been integrating mobile commerce. Utilities companies update customers on their consumption and enable them to pay bills. Restaurants, hotels, and cinemas provide mobile reservation and booking services.

The retail industry makes use of end-to-end mobile commerce services: from mobile marketing and awareness campaigns, to mobile loyalty programs, vouchers, and surveys, to mobile point-of-sale technology.

A 2010 survey by Sybase makes clear that customers are willing to purchase services that deliver added value, such as official emergency alerts or special offers and coupons from a favorite retailer.

3.      It’s about delivering new value to customers.

Companies should have two things in mind when deciding how to implement mobile commerce: how will this service deliver new value to my customers, and how will this service be profitable for my company?

Here are some examples: A global manufacturer of baby products uses mobile services to encourage brand loyalty. When customers buy a package of diapers, they receive a short code to send in by phone. This code not only gives the customers points toward a voucher for more products, but it also sets them up in a “new parent” group, where they can share tips and connect with other new parents.

Smartphones in particular provide an opportunity to integrate mobile marketing and time and location information to conduct targeted “nimble campaigns.” For example, a restaurant can send out vouchers for a lunch deal precisely at 11:30. Or a retailer can send out specific offers to customers based on their location.

2.      It’s important to choose the right channel.

Companies need to think carefully about which mobile channels they should use to offer mobile services. The main mobile channels are: mobile app, mobile web, USSD, and SMS.

First and foremost, companies should take customer preferences into account. Do most of your customers have smartphones or feature phones? Does your region support the communication infrastructure necessary for an app or website? Many businesses end up using a combination of mobile channels, or start with SMS and then add an app or website over time.

Currently, USSD and SMS are the most popular mobile commerce channels because every phone supports them. As smartphones become more prevalent, however, experts expect more mobile commerce services to be conducted through mobile apps and websites.

Even in the US, SMS reaches about 70 percent of mobile phone users, according to Aaron Maxwell, founder of Mobile Web Up and expert panelist in a mobile commerce forum that took place in May 2011. In comparison, a mobile website reaches 35-40 percent, an iPhone app reaches 7 percent, and an Android app reaches 8 percent.

1.      It’s available at SAP.

SAP provides end-to-end mobile commerce solutions through Sybase 365 Mobile Services.  Many of these solutions are mentioned throughout the Mobile Commerce Guide 2011. Here, we give you the full list:

  • For transactions: mBanking; mPayment; mTopUp; mRemittance
  • For engagement: mCRM
  • For analytics: Data management; Analytics and reporting
  • For marketing: Messaging services; Subscription services; Advertising services
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